If you are having trouble finding the right driver, stop searching and fix driver problems faster with the Automatic Driver Update Utility.
Visit our Driver Support Page for helpful step-by-step videos Install Drivers Automatically In most cases, you will need to reboot your computer in order for the driver update to take effect. Locate the device and model that is having the issue and double-click on it to open the Properties dialog box.Ĭlick the Update Driver button and follow the instructions. In Windows XP, click Start -> Control Panel -> Performance and Maintenance -> System -> Hardware tab -> Device Manager button In Windows Vista, click Start -> Control Panel -> System and Maintenance -> Device Manager In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose "All Apps" -> swipe or scroll right and choose "Control Panel" (under Windows System section) -> Hardware and Sound -> Device Manager
In Windows 11, Windows 10 & Windows 8.1, right-click the Start menu and select Device Manager It allows you to see all of the devices recognized by your system, and the drivers associated with them. To install a driver in Windows, you will need to use a built-in utility called Device Manager. Including details of any issues that occurred as you went through the steps, error messages, and/or screenshots will help our team pinpoint the issue.Once you download your new driver, then you need to install it. If you are still unable to print after completing these steps, contact us in the Support Portal so we can troubleshoot further.
If you need to download an earlier version of DYMO, try this link:
Some systems require a full reboot for the driver update to take place. If you cannot print at this point, reboot your computer completely before trying to print again.
Navigate to Settings>Print Settings and click "Remove Printer".Log out of Stratify by clicking your name in the upper right-hand corner>Logout.Since your printer is plugged in during this step, Windows should automatically be recognized to select. Navigate to Windows 10>Control Panel>View devices and printers to add it again if needed.(After a driver update, many times the printer will no longer be installed, and this will cause it to not be recognized in Stratify.) Make sure the printer is installed on your computer and that it prints from outside of Stratify.Plug your printer back in and turn it on after your driver has been installed.